Privacy Policy

1. Who We Are

CrowdCloser ("we," "us," or "our") is a private real estate networking platform that connects deal makers, cash buyers, and service providers. Our website is located at www.crowdcloser.com.

If you have any questions about this Privacy Policy, contact us at crowdcloser@outlook.com.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number
• Company name and professional role
• Bio, markets, buy box details, and service type
• Profile photo (optional)
• Deal and listing information posted to the platform
• Messages sent to other members
• Support tickets and feedback

Information collected automatically:

• Usage data (pages visited, features used, post views)
• Device type and browser information
• IP address and approximate location

Payment information:

We do not store credit card numbers or payment details. All payments are processed securely by Stripe. By subscribing, you agree to Stripe's Privacy Policy and Terms of Service.

3. How We Use Your Information

• To create and manage your account
• To connect you with relevant members on the platform
• To send platform notifications (new connections, messages, deal alerts)
• To process subscription payments and manage billing
• To respond to support tickets
• To improve the platform and develop new features
• To detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We share information only as follows:

• Other members: Your profile name, role, markets, and bio are visible to other members. Your contact information (phone, email) is only shared when you accept a connection request.
• Stripe: Payment details are processed by Stripe to handle subscriptions and billing.
• Resend: We use Resend to send transactional emails (notifications, receipts, support replies).
• Supabase: Our database and authentication infrastructure is hosted on Supabase.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your account information for as long as your account is active. If you delete your account, your profile, posts, and messages are permanently removed. Some records (such as payment history) may be retained for legal and accounting purposes.

6. Your Rights

• You may update your profile information at any time via the Settings page.
• You may delete your account at any time via Settings → Delete Account.
• You may request a copy of your data by contacting us at crowdcloser@outlook.com.

7. Security

We take reasonable steps to protect your information using industry-standard security practices, including encrypted connections (HTTPS) and secure authentication. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

CrowdCloser is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy, contact us at crowdcloser@outlook.com.